Shipping Policy

Thank you for visiting and shopping at! What follows are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

The best way to find out the exact shipping cost is to go through the check out process on our website. Add all the items you would like to order to your shopping cart online, then go through the process of checking out and entering your address. By going up to this point in checkout, we can provide you with the exact shipping cost to your specific location. The system will not charge you for anything before providing you with the cost of shipping, so you can back out at any point.

The transit time is then 1 - 5 business days depending on your location. All orders ship from our warehouse in the Los Angeles area.

*Delivery delays can occasionally occur.

Shipment to P.O. boxes 

Our shipping partners are unable to deliver to P.O. Boxes at this time. Please provide a physical address for delivery. 

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

International Shipping Policy

The TutorCam is designed and distributed from the USA. We currently only ship within the U.S. and from the U.S. to Canada. 

Customs, Duties and Taxes

Shipping cost will be added at checkout.  

TutorCam is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

When your goods arrive at the border, the applicable customs duties, fees or taxes will be assessed and must be paid before your product can be delivered.